Basketball-Playing Cop Demonstrates Power of Touchpoint Marketing

Everything can be marketing and everyone can be a marketer.

Officer Bobby White and neighborhood basketball players. Credit: Gainesville, FL police department.
Officer Bobby White and neighborhood basketball players. Credit: Gainesville Police Department.

Consider the unlikely example of Officer Bobby White from the Gainesville, FL police department. The policeman responded to a complaint of kids playing basketball too loudly on a residential street. Maybe the neighbor who called police should have been investigated, but I digress.

What does this police story have to do with marketing?

Everything. As you’ll see in the video below, Officer White produced more in a few minutes than any multi-million dollar community relations campaign the town of Gainesville could have commissioned. Continue reading “Basketball-Playing Cop Demonstrates Power of Touchpoint Marketing”

How ESPN’s College Football Megacast Can Impact Your 2016 Marketing Plan

ESPN offered 15 different viewing and listening choices for the 2016 college football championship game last night.

Read on for six business and marketing lessons of Megacast.

What Is Megacast

In addition to its flagship channel, college football fans, general sports fans and the media-technology-curious were able to explore other game experiences across ESPN’s television network, on radio, and/or mobile via the Watch ESPN and ESPN apps such as:

  • Film Room, ESPN Voices, Homer Telecast, Spider Cam, Pylon Cam and more.

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Why ESPN Does Megacast

First, it’s about engaging with the customer. This is a core part of ESPN’s marketing and programming strategy.

Continue reading “How ESPN’s College Football Megacast Can Impact Your 2016 Marketing Plan”

Update: Shopping Center Fixes Poor Brand Signage

A New Jersey shopping center has corrected a retail brand signage mistake – and good for them.

Denville Commons shopping center - Denville, NJ. August 10, 2015. Credit: Harvey Chimoff.
Denville Commons shopping center – Denville, NJ. August 10, 2015. Credit: Harvey Chimoff.

In August, I wrote about the pending debut of the Olive Tree Marketplace along a busy state highway traffic corridor in Morris County, NJ.

No doubt in a hurry to build pre-opening awareness, the shopping center and/or store made some poor marketing decisions about signage:  Marketing Blasphemy: Don’t Use Your Logo? Continue reading “Update: Shopping Center Fixes Poor Brand Signage”

Turn Customer Listening into Learning and Go-To-Market Action

Good things can happen when you listen to customers.

Consider Hostess Brands,  which “has nurtured retail sales of its products nearly back to their pre-liquidation level of more than $1.3 billion in 2012” as reported by Julie Jargon in The Wall Street Journal.

Credit: Captain Cupcake1 Flickr
Credit: Captain Cupcake1 Flickr

This summer, the company expanded the Hostess brand product range with white and wheat bread along with hamburger and hot dog buns.

Why is Hostess getting into bread?  They listened carefully to customers and realized there was a business opportunity. Continue reading “Turn Customer Listening into Learning and Go-To-Market Action”

Personal Branding Helps NFL Player Move Forward

You’ve heard the saying: When one door closes, another one opens.

There’s more to it, of course.  For instance, if you blew-up the door on the way out, your task will be much harder.

When it comes to life- and career-management, there’s really only one thing we can control — and that’s our own actions.  Who knows what curve-ball is coming next, but how we respond is on us.  What we do in those times of challenge reflects how we’re perceived, helps define who we are, and impacts our future prospects.

Steve Weatherford New York Giants Farewell. Credit: screen-grab from YouTube video.
Steve Weatherford New York Giants Farewell. Credit: screen-grab from YouTube video.

Take the case of NFL punter Steve Weatherford, formerly of the New York Giants.

Continue reading “Personal Branding Helps NFL Player Move Forward”