Category: Outside:In Mindset
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Firsthand Customer Learning Always Beats “Behind the Desk”
Business leaders need to avoid the ivory tower syndrome and get out into the market for real learning. There’s only so much you can accomplish sitting at your desk. If you’re not interacting with everyone and everything that makes your company tick, that’s a problem – and a lost opportunity.
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Getting People to Speak Up at Work
One of the greatest challenges to a high performing organization is getting colleagues to robustly and constructively engage. Why this happens plus five action steps for improvement.
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Get-Started Action Tips to Evaluate How You Stack Up Versus Competition
Business and marketing leaders have much to gain by utilizing a “How are we doing?” outside-in learning approach. One easy-to-implement way to get started is to conduct a regular program to compare your products and services versus other available options.
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