The late New York City mayor Ed Koch created a personal, attention-getting mechanism for gaining input and feedback. He famously asked: How am I doing?
Business and marketing leaders have much to gain by utilizing a “How are we doing?” outside-in learning approach. One easy-to-implement way to get started is to conduct a regular program to compare your products and services versus other available options.
During my brand management days at Unilever, the marketing teams had scheduled “cuttings” during which they would compare their products to those of their competitors, review new products and/or generally explore options in the category. It was a cross-functional gathering including R&D and sometimes other colleagues. It fostered collaboration and led to productive and interesting conversations about the business, beyond the technical details.
It was also a fun part of the job, and vividly demonstrated why we all came to work each day: to provide great tasting products to consumers.
I remembered those product review sessions when reading about the keynote speech former Kroger and Harris Teeter executive Fred Morganthall gave during this month’s Private Label Manufacturers Association trade show. His advice has widespread relevance beyond the grocery business: Continue reading
Merriam-Webster defines conventional wisdom as “the generally accepted belief, opinion, judgment, or prediction about a particular matter.”
More than ever, we need vigilance and counter-measures to prevent conventional wisdom and the related danger of groupthink from derailing high-performing organizations.
Picture this. Colleagues sitting around a table (or maybe remotely connected by phone or video), giving their views, sharing ideas, making recommendations, or just pontificating. Someone has a question, wants a clarification, or can offer a different point-of-view, or an alternate way forward.
We’ve all been there. But what really happens? Continue reading
Credit: Duke University.
It was a really pragmatic gift, but maybe tough to appreciate at age 18.
In his welcoming comments to the Class of 2019, Duke University President Richard Brodhead dispensed some wise philosophy. He encouraged the new students to adopt a set of profound and powerful life and work ideas that are applicable to all of us.
Brodhead’s address, titled Building a Life at Duke, was themed off the massive construction and renovation underway on campus. It provided an apt metaphor for his message.
I’ve culled and organized Four Key Takeaways.
1. Expect Change & Embrace Where It Can Take You
If you want to make room for a new, improved version of yourself, you will have to tolerate some disruption— of your personal habits, of your preexisting networks, even of assumptions that once seemed certain. Disruption is not fun, but it is the opener of possibilities.
> I agree about the importance of disruption as a positive change enabler. Focus on where it will take you. It may be more fun than you think. Continue reading