Tag: customer experience
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How A 75 Year-Old Business Connects with Next Generation Customers
How do you keep long-standing companies, products and brands top-of-mind and relevant, especially to a new generation of customers? It requires dedicated attention and a solid understanding of company/brand positioning; a willingness to experiment and deploy creative ideas and smart tactics; and strong execution. A new example.
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Jersey Mike’s Manager Conducts Master Class in Humanity & Customer Relations
An inspiring customer interaction at sub shop Jersey Mike’s provides four important takeaways for business and life.
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Make it Easy (Easier) for Customers to Interact and Buy More
There is one thing that every company or organization should be able to do to increase sales potential and/or learn more about what’s happening with their customers: make it easy for the customer or potential customer to get in touch.
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