Tag: customer interaction
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Unexpected Marketing Lessons from my Uber Driver and Barber
Daily life experiences often provide a vivid reminder and reinforcement about what we think are excellent or lousy business practices. Two stories and two lessons: Warped view of customer service (delusional Uber driver); and Shoestring customer acquisition (practical barbershop businessman).
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Jersey Mike’s Manager Conducts Master Class in Humanity & Customer Relations
An inspiring customer interaction at sub shop Jersey Mike’s provides four important takeaways for business and life.