Tag: customer relations
-

Be Authentic. Don’t Bullshit!
In one paragraph, Nike creator Phil Knight captured the power of authenticity in business (and personal) relationships. Don’t be a bullshitter!
-
Interact with Customers in Real Time to Boost Satisfaction & Repeat Purchase
Act and influence the outcome in real time by asking your customers “How is everything?” instead of waiting to ask how was everything. A mini case study.
