Tag: Leadership
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Expectations Can Be Rocket Fuel or Fire. The Right Mental Approach is Essential.
Expectations can power wonderful outcomes, become dead weights, or produce crash and burn. How we deal with setting, addressing and communicating about expectations makes all the difference. A powerful new example from an intense, media-scrutinized environment.
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Jersey Mike’s Manager Conducts Master Class in Humanity & Customer Relations
An inspiring customer interaction at sub shop Jersey Mike’s provides four important takeaways for business and life.
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Getting People to Speak Up at Work
One of the greatest challenges to a high performing organization is getting colleagues to robustly and constructively engage. Why this happens plus five action steps for improvement.
harveychimoff.com 