My Dad and I had the most bizarre new car buying experience the other day.

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The salesman repeatedly told us “I want you to leave here happy” — even though Dad politely communicated that he was not buying a car today.
Let me explain.
My father is in the market for a new SUV so I went with him to a local Nissan dealer. He wanted to learn about the Pathfinder.
The process began normally. First, we asked some questions and looked at cars and options. Second, we did a test drive. Third, we came back and sat at the desk.
Then the show began. Continue reading