My Dad and I had the most bizarre new car buying experience the other day.

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The salesman repeatedly told us “I want you to leave here happy”  —  even though Dad politely communicated that he was not buying a car today.

Let me explain.

My father is in the market for a new SUV so I went with him to a local Nissan dealer.  He wanted to learn about the Pathfinder.

The process began normally.  First, we asked some questions and looked at cars and options.  Second, we did a test drive.  Third, we came back and sat at the desk.

Then the show began. Continue reading →