I like this guy.
That’s my reaction whenever I read about United CEO Jeff Smisek’s leadership and management philosophy. There’s a certain wow factor because he comes across so straightforward and genuine, without the jargon and BS. Smisek is a refreshing difference, which is why he stands out.
Here are a few nuggets from a recent Fortune magazine interview with Geoff Colvin. See what you can adopt for your team and company.
One of the things I learned in the Continental turnaround is to treat people like you want to be treated. You’re honest and direct with them. If someone comes to you with a silly idea, you don’t pat them and say, “Oh, yeah, that’s interesting, I’ll consider it.” You say, “No, I disagree,” and you tell them why. Continue reading