Topps Hits Marketing Home Run with New 24-Hour Baseball Cards

This is how to keep a 65-year-old brand fresh and relevant!

Topps, which offered its first baseball cards in 1951, has launched a new card series catering to today’s always on, Internet-connected fans.

TOPPS NOW is a limited edition, 24-hour-only series of baseball cards that’s been available since opening day 2016. New cards are offered for sale based on actual, daily performance.

Credit: Topps.

Credit: Topps.

According to the company:

“The physical cards will be available the very next day to purchase through Topps.com, but for just 24 hours, and will not be available for purchase again.”

“Magical moments will be captured on baseball cards the very next day, giving fans everywhere a chance to own a piece of history almost immediately,” added Clay Luraschi, Topps’ Vice President of Product Development.


This new baseball card product range is a terrific marketing idea. Continue reading

Domino Confuses and Optimizes with Sugar Package Change

Converting a product from a resealable pouch to a flip-top canister is a dramatic packaging change.

Different enough to confuse the shopper that brought it to my attention.

Too buried among tens of thousands of SKUs for the in-store customer service team to know the scoop.

Finally solved by calling Domino and getting the explanation.

Photo/Graphic Credit: Harvey Chimoff.

Continue reading

Turn Customer Listening into Learning and Go-To-Market Action

Good things can happen when you listen to customers.

Consider Hostess Brands,  which “has nurtured retail sales of its products nearly back to their pre-liquidation level of more than $1.3 billion in 2012” as reported by Julie Jargon in The Wall Street Journal.

Credit: Captain Cupcake1 Flickr

Credit: Captain Cupcake1 Flickr

This summer, the company expanded the Hostess brand product range with white and wheat bread along with hamburger and hot dog buns.

Why is Hostess getting into bread?  They listened carefully to customers and realized there was a business opportunity. Continue reading