Tag: customer learning
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Turn Customer Listening into Learning and Go-To-Market Action
Why is Hostess Brands getting into bread? They listened carefully to customers and realized there was a business opportunity.
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Master of Disguise – Texas Roadhouse CEO Goes Incognito for External Learning
Kent Taylor, the founder and CEO of Texas Roadhouse provides a funny reminder that business leaders need to avoid the ivory tower syndrome and get out into the market for real learning.
harveychimoff.com 